The Carroll Insurance Group

Carroll Insurance Group OhioThe Carroll Insurance Group are nationally recognized experts specializing in Lawyers Professional Liability & Office Business Insurance & Workers Comp Insurance., Pizza Franchise Store & Delivery & Workers Comp Insurance, Auto and Home Insurance and Restaurant Business Insurance & Workers Comp Insurance

Representing only the top A+ Rated Insurance companies such as Nationwide Insurance, The Hartford, Allied Insurance, AIG, CNA, Liberty Mutual, Zurich, Hanover, Carolina Casualty, Donegal Insurance, and Progressive. Couple that with having true specialists who will recommend you the proper protection at the best pricing!

The mission for you is to eliminate fatal insurance gaps that almost 98% of all consumers or business owners have on their insurance yet don’t even know it!

 

Carroll Insurance Group Clients Can Say it Better Than Anyone Can

  • “I was treated as an individual and not a number or a claim. Keep up the good work!”
    Dietz’s Landing • Arizona
  • Your staff was so courteous and helpful. They suggested a repair company, made the contact for me, and were concerned and helpful. Your payment to the repair company was made within two days of the date I received my bill. When I purchased my home, I recalled an earlier time of a tornado disaster where everyone affected compared who got prompt and satisfactory service from his/her insurance company. Carroll Insurance came out on top. I recalled this and chose Carroll Insurance for my homeowner’s insurance. This is the only claim I’ve filed, but I was completely satisfied!
    J. Carlson • Sylvania
  • "Your staff was very concerned. They gave immediate attention, were very friendly and sympathetic to my loss. I will never have any other insurance other than The Best Restaurant Owners Insurance.
    Mahoney’s • Maryland
  • Your told me exactly what I needed to do. I was there less than 30 minutes and all my questions were answered.
    D. Marr • Findlay
  • “Thanks for all your help. It’s been a pleasure dealing with your office. We’re lifelong clients!”
    Subway • Ohio
  • “Thanks for being so helpful. I was able to pick up a check one day after you received all of the bills. I was glad to see that!”
    A. Disomma • Lambertville
  • You were courteous and prompt. Good work! Please convey my satisfaction to the claims center. Thank you.
    Domino’s Pizza • Indiana
  • Your staff was too nice. I thought they were going to try and sell me something.
    D. Willmes • Toledo
  • There are always several questions a person needs answered when they are in an accident. You took the time to answer all of my questions. The claims adjusters were also very helpful.
    J. Borgsmiller • Perrysburg
  • It was comforting to be served by your professional staff and your claims adjuster Bryon. I have never had a claim and your staff was very helpful and informative. I will always remember how helpful your staff was during my claim. Thanks again.
    Gary Culbertson Marco’s Pizza • Ohio
  • “When I call your office I feel as if you know me and I’m not just a number.”
    Las Margarita’s • Oregon
  • Your office has always been very pleasant to work with. Quick to return call, etc. I hear many horror stories from others about their insurance claims, but I feel very well taken care of by your office. You always seem to get compliments from your customers.
    H Jakes • California
  • When I had a question and didn’t understand something you did your best to answer my questions and called me right away. Everything worked out great.
    D. Love • Ottawa Hills
  • "Thanks for all your help. It’s been a pleasure dealing with your office. We’re lifelong clients!"
    C. Floyd • Toledo
  • Your client service was super – no problems. Keep it up – the service was excellent.
    Pizza Oven • Colorado
  • “Your secretary was super – no problems. Keep it up – the service was excellent.”
    E. Allen • Maumee
  • Very helpful. Mike, you explained the policy and let me know what to do and what to expect. Prompt and courteous service from the claims center. Thank you!
    F Stollerini • South Carolina
  • Your staff provided sound advice during the claim period.
    J. Henderson • Sylvania
  • “Had a claim handled in less than 10 minutes.”
    Zoup! Restaurant • New York
  • Keep up the good work, and I’m happy that I also took out my homeowner’s policy with you.
    T Appold • Texas
  • “Mr. Carroll you started helping me immediately. This is my first claim in my life. Thank you. You are good at your job.”
    Dairy Queen • New York
  • “I appreciate your kindness and service over the past 6 years. It is indeed a pleasure to have done business with you. Thanks again for everything.”
    Buffalo Wild Wings • Ohio
  • “You were very prompt in assessing the damage.”
    M. Morton • Maumee
  • As always, helpful, prompt and courteous. Nice doing business with you, Mike, and thanks.
    W. Tudor • Lambertville
  • “Your office staff is always courteous and helpful. They keep us updated on all new coverage and have always processed any claims promptly regardless how small. The people at the claims center seemed very knowledgeable in estimating. We appreciate your excellent and professional handling of all our insurance. We don’t like having to make claims, but is sure makes it easier when you are doing business with such a professional, caring agent and his staff. Thank you.”
    J. Carlisle • Monclova
  • “Your office staff is always courteous and helpful. They keep us updated on all new coverage and have always processed any claims promptly regardless how small. The people at the claims center seemed very knowledgeable in estimating. We appreciate your excellent and professional handling of all our insurance. We don’t like having to make claims, but is sure makes it easier when you are doing business with such a professional, caring agent and his staff. Thank you.”
    Hershey’s • Georgia
  • Thank you so much for your prompt attention to our claim. We are very satisfied with our policy with Carroll Insurance. Also, thank Shauna for her nice letters about our claim.
    G. & P. Foster • Toledo
  • Every time I’ve had to call or go to your office I’ve come away pleased because of the friendly help I’ve received. Your claims center is quite an improvement over running around getting estimates. I received a check before the parts were available to repair the car.
    T Blue • California
  • “Your staff gave clear info on how to contact the claims center. The next day after the claim I was also contacted by the claims rep. Great service. Fixed within a few days and looks like new.”
    Golden Corral • Ohio
  • You were courteous and prompt. Good work! Please convey my satisfaction to the claims center. Thank you.
    J. DeLaTorre • Maumee
  • You told me exactly what I needed to do. I was there less than 30 minutes and all my questions were answered.
    R English • New York
  • I was treated as an individual and not a number or a claim. Keep up the good work!
    P Dietz • Arizona
  • “Always courteous and helpful.”
    E. Greenberg • Gilbert
  • You told me what to do, how to handle the situation, gave me directions which are important to one living here a short time. I was most pleased. You didn’t make me feel this whole thing was my fault and that I had done it on purpose. Everyone made a bad situation so much easier. This was my first claim in eighteen years and I had forgotten many things. I also didn’t have to do half the work myself.
    A. Mangold • Maumee
  • Your staff was so courteous and helpful. They suggested a repair company, made the contact for me, and were concerned and helpful. Your payment to the repair company was made within two days of the date I received my bill. When I opened my Law Firm, I recalled an earlier time of a tornado disaster where everyone affected compared who got prompt and satisfactory service from his/her insurance company. Insuring Lawyer came out on top. I recalled this and chose you for my Law Firm’s insurance. This is the only claim I’ve filed, but I was completely satisfied!
    A Zimmerman • California
  • “You answered all my questions and conducted a complete interview. I felt the questions asked gave a fair representation of our side.”
    City Grille • New Jersey
  • “Thanks for all your help. It’s been a pleasure dealing with your office. We’re lifelong clients!”
    S Harper • Ohio
  • “Your staff was so courteous and helpful. They suggested a repair company, made the contact for me, and were concerned and helpful. Your payment to the repair company was made within two days of the date I received my bill. When I purchased my home, I recalled an earlier time of a tornado disaster where everyone affected compared who got prompt and satisfactory service from his/her insurance company. Carroll Insurance came out on top. I recalled this and chose Carroll Insurance for my homeowner’s insurance. This is the only claim I’ve filed, but I was completely satisfied!”
    J. Carlson • Sylvania
  • “No run around. Gave you the paperwork and receive check same day. Never before did this ever happen. Keep up the good work. I would recommend you in a second.”
    Yesterday’s • Pennsylvania
  • I appreciate your kindness and service over the past 6 years. It is indeed a pleasure to have done business with you. Needless to say, it wasn’t by choice that I left, but necessity due to the condition of my husband’s mother who is 94. Should I ever be lucky enough to return to Ohio, you can be sure we will secure your services again. Thanks again for everything.
    M. Lee • Sylvania
  • You were very prompt in assessing the damage.
    M. Morton • Maumee
  • No run around. Gave you the paperwork and receive check same day. Never before did this ever happen. Keep up the good work. I would recommend you in a second.
    Dave Langendorfer • Little Caesars Ohio
  • “It was comforting to be served by your professional staff and your claims adjuster Bryon. I have never had a claim and your staff was very helpful and informative. I will always remember how helpful your staff was during my claim. Thanks again.”
    The Pub • Ohio
  • Your staff gave clear info on how to contact the claims center. The next day after the accident I was also contacted by the claims rep. Great service. Fixed within a few days and looks like new.
    L. Bottolfson • Temperance
  • Great in all ways. Keep up the good work.
    Quizno’s Subs • New York
  • “The Best Restaurant Owners Insurance has always gone out of their way to be helpful and is always courteous.”
    Muggswigz • Texas
  • Thank you for the personal attention! Your claims center personnel were very professional and understanding. You will always be my choice for insurance needs.
    Circle Restaurant • Arizona
  • When I had a question and didn’t understand something you did your best to answer my questions and called me right away. Everything worked out great.
    S Brown • Ohio
  • “You were courteous and prompt. Good work! Please convey my satisfaction to the claims center. Thank you.”
    Domino’s Pizza • Indiana
  • Always courteous and helpful.
    E. Greenberg • Gilbert
  • Always courteous and helpful.
    Pisanelli’s Pizza • Texas
  • “Extremely helpful from my first call. Questions were answered accurately, patiently and completely. All dealings were 100% professional. You were polite, concerned and supportive. I never felt like a piece of work. You explained the current status each time we spoke, then how it would proceed. Your descriptions of what to expect were always right on the mark! I knew from beginning to end exactly what was happening, no surprises, and no unreliability whatsoever. I did my own market research before receiving your offered settlement and so I knew when you called that the settlement was absolutely fair, well within my expectations, and the check was in my hands without delay. I cannot overstate my satisfaction. I am grateful, and feel free to tell anyone anything I’ve written.”
    Red Rock Cafe • California
  • Everyone talks about how difficult it is to get claims processed, but I tell them not with your office.
    V La Rosa • New York
  • Had a claim handled in less than 10 minutes.
    M. Latta • Toledo
  • You answered all my questions and conducted a complete interview. I felt the questions asked gave a fair representation of our side.
    A. Wicke • Ottawa Hills
  • I was fooled by having done business with a nice enough guy locally who really didn’t know how to properly protect my Pizza Franchise. The best part is that I could actually call Michael Carroll and with one simple call to him I was able to plug fatal gaps in my Store & Delivery Liability Insurance that would have flat out put me out of business. Plus the pricing is incredible too. Thank you Michael Carroll!
    Eric Bueter • Marco’s Pizza
  • It was comforting to be served by your professional staff and your claims adjuster Bryon. I have never had a claim and your staff was very helpful and informative. I will always remember how helpful your staff was during my claim. Thanks again.
    T Paul • Ohio
  • I feel lucky to have come across an agent that takes as much time and interest in my insurance needs.
    F. Hoeffler • Perrysburg
  • “Prompt and courteous. Appreciate the service.”
    P. Churgin • Bowling Green
  • Thanks for being so helpful. I was able to pick up a check one day after you received all of the bills. I was glad to see that!
    Bricco Restaurant • Michigan
  • You were prompt, courteous and helpful. I would like to thank you for a pleasant and easy transaction at the time of my claim.
    J. Colbert • Bowling Green
  • Great in all ways. Keep up the good work.
    R. Bounds • Maumee
  • Mike saved me time I might have wasted by explaining my coverage and whom to contact. Cheryl was prompt explained my coverage and how Carroll Insurance could be of help. When I have a question about my coverage or a claim both you and Cheryl have been most helpful. Thank you both for your outstanding service. I have been very satisfied. Keep up the good work!
    G. Guess • Sylvania
  • “Thanks for checking with me to see if things were progressing. Little things make a difference.”
    Desert Inn Restaurant & Lounge • Arizona
  • “I was very pleased with the quick action taken. I’m pleased with my agent, Mr. Carroll – very dependable.”
    A. Butler • Perrysburg
  • You told me what to do, how to handle the situation, gave me directions which are important to one living here a short time. I was most pleased. You didn’t make me feel this whole thing was my fault and that I had done it on purpose. Everyone made a bad situation so much easier. This was my first claim in eighteen years and I had forgotten many things. I also didn’t have to do half the work myself.
    S King • Arizona
  • Thank you so much for your prompt attention to our claim. We are very satisfied with our policy with Insuring Lawyer. Also, thank Stacie for her nice letters about our claim.
    M Joelson • Georgia
  • Your secretary was very helpful. She gave me all the information I needed.
    P. Brannigan • Toledo
  • Your office people were very courteous and helpful: Answered questions completely, Prompt response to phone calls. The claims center gave so much better service than the last incident we had. The settlement was very fair, which allowed us to secure an excellent replacement for our loss.
    B. Davidson • Toledo
  • I feel lucky to have come across an agent that takes as much time and interest in my insurance needs.
    Frankie’s Pizza • Ohio
  • It was a surprise to be able to pick up a check the same day I turned in my claim.
    D. Stephens • Maumee
  • “Wow! Such fast service. Thank you so much. Voice, attitude, attention to detail, using my name. Keep up the good work.”
    The Old Corral • California
  • Mike, I’ve been with you for 11 or 12 years I think. You and your company have been one of the most gratifying customer-client relationships I’ve experienced! (Most bang for the buck). Mike, for people to help make your business more profitable for you and your family and hopefully them, you could not have made a better choice than Shauna. She has been most helpful and informative and has gone out of her way for myself and my wife. Would you please let her know we thank her for her help when we purchased our new vehicle last month.
    K Dacha • California
  • You and your staff are always courteous and helpful whether it’s for a claim, billing, or insurance coverage. It’s always been a pleasure to stop in and talk to you and Cheryl.
    D. Stufflebean • Toledo
  • “You called and checked on us everyday to see how we were doing, and offered his assistance night or day. Mike, thank you for all your help, but most of all, your friendship. It means the world to us. You’re just so neat!”
    Anther’s Restaurant • South Carolina
  • “It was comforting to be served by your professional staff and your claims adjuster Bryon Korte. I have never had a claim and your staff was very helpful and informative. I will always remember how helpful your staff was during my claim. Thanks again.”
    C. Emanuel • Toledo
  • You called and checked on us everyday to see how we were doing, and offered his assistance night or day. Mike, thank you for all your help, but most of all, your friendship. It means the world to us. You’re just so neat!
    A Eastman • South Carolina
  • Your staff was very concerned. They gave immediate attention, were very friendly and sympathetic to my loss. I will never have any other insurance other than Carroll Insurance.
    P. Hall • Perrysburg
  • “I feel lucky to have come across an agent that takes as much time and interest in my insurance needs.”
    Frankie’s Pizza • Ohio
  • “Mike saved me time I might have wasted by explaining my coverage and whom to contact. Alyson was prompt explained my coverage and how The Best Restaurant Owners Insurance could be of help. When I have a question about my coverage or a claim both you and your team have been most helpful. Thank you both for your outstanding service. I have been very satisfied. Keep up the good work!”
    Triple Crown • Texas
  • Very timely and prompt and personable. Claims center was prompt.
    R. Ringer • Perrysburg
  • “Thank you for the personal attention! Your claims center personnel were very professional and understanding. You will always be my choice for insurance needs.”
    B. Coutts • Perrysburg
  • Your Office Manager is a gem, and the courtesy and cooperation she extends is above and beyond. Don’t suppose you’d like to take responsibility for my girls until I can find them husbands to take over, would you? Oh well, can’t blame a mom for trying!
    A. Mitchell • Maumee
  • Thanks so much for the timely, professional way in which our claim was received and taken care of. My compliments to your team and claims center.
    The Broadway Brew House • South Carolina
  • Your office people were very courteous and helpful: 1. Answered questions completely 2. Prompt response to phone calls. The claims center gave so much better service than the last incident we had. The settlement was very fair, which allowed us to secure an excellent replacement for our loss.
    J Cleats • Texas
  • Thanks for all your help. It’s been a pleasure dealing with your office. We’re lifelong clients!
    Lisa Render Marco’s Pizza • Indiana
  • Your staff was very concerned. They gave immediate attention, were very friendly and sympathetic to my loss. I will never have any other insurance other than Insuring Lawyer.
    M Mahoney • Maryland
  • “It was comforting to be served by your professional staff. I have never had a claim and your staff was very helpful and informative. I will always remember how helpful you were during my claim. Thanks again.”
    Charlie’s Lounge • Louisiana
  • Thanks so much for the timely, professional way in which our claim was received and taken care of. My compliments to your staff and claims center.
    G. Underwood • Toledo
  • Your staff made all the arrangements for the claim appraisal appointment.
    W. Moultroup • Maumee

Meet the Carroll Insurance Group Team

  • Michael Carroll

    Michael Carroll, President, started Carroll Insurance Group in 1991 and is a privately family owned and operated property and casualty insurance brokerage nationally with offices in Maumee, OH and Phoenix, AZ.

    Michael is a featured speaker at many national events to Pizza Franchisees, Restaurant Owners, and Lawyers.  He also has authored four critically acclaimed books.

  • Cheryl Carroll

    Cheryl Carroll is the CFO of The Carroll Insurance Group.

    A graduate of Ohio University in 1988 Cheryl is the financial wizard behind the business which every successful business needs.

  • Stacie Strole

    Stacie Strole is the Client Services Director having been with the Carroll Insurance Group since 2005.

    She specializes in placing both new business and renewal business ensuring that you are properly protected and at the best pricing.

    Stacie also fills in when needed servicing accounts as your “Johnny on the Spot” superstar.

    She is a huge animal lover, especially dogs! Her hobbies include traveling, singing, reading and camping.