Testimonials

  • Your office has always been very pleasant to work with. Quick to return call, etc. I hear many horror stories from others about their insurance claims, but I feel very well taken care of by your office. You always seem to get compliments from your customers.

    H Jakes • California

  • “Always courteous and helpful.”

    E. Greenberg • Gilbert

  • When I had a question and didn’t understand something you did your best to answer my questions and called me right away. Everything worked out great.

    S Brown • Ohio

  • Your staff was too nice. I thought they were going to try and sell me something.

    D. Willmes • Toledo

  • You told me exactly what I needed to do. I was there less than 30 minutes and all my questions were answered.

    R English • New York

  • Your staff provided sound advice during the claim period.

    J. Henderson • Sylvania

  • Keep up the good work, and I’m happy that I also took out my homeowner’s policy with you.

    T Appold • Texas

  • “It was comforting to be served by your professional staff and your claims adjuster Bryon Korte. I have never had a claim and your staff was very helpful and informative. I will always remember how helpful your staff was during my claim. Thanks again.”

    C. Emanuel • Toledo

  • When I had a question and didn’t understand something you did your best to answer my questions and called me right away. Everything worked out great.

    D. Love • Ottawa Hills

  • Your Office Manager is a gem, and the courtesy and cooperation she extends is above and beyond. Don’t suppose you’d like to take responsibility for my girls until I can find them husbands to take over, would you? Oh well, can’t blame a mom for trying!

    A. Mitchell • Maumee

  • Mike saved me time I might have wasted by explaining my coverage and whom to contact. Cheryl was prompt explained my coverage and how Carroll Insurance could be of help. When I have a question about my coverage or a claim both you and Cheryl have been most helpful. Thank you both for your outstanding service. I have been very satisfied. Keep up the good work!

    G. Guess • Sylvania

  • There are always several questions a person needs answered when they are in an accident. You took the time to answer all of my questions. The claims adjusters were also very helpful.

    J. Borgsmiller • Perrysburg

  • Always courteous and helpful.

    E. Greenberg • Gilbert

  • Your staff was very concerned. They gave immediate attention, were very friendly and sympathetic to my loss. I will never have any other insurance other than Insuring Lawyer.

    M Mahoney • Maryland

  • “Thank you for the personal attention! Your claims center personnel were very professional and understanding. You will always be my choice for insurance needs.”

    B. Coutts • Perrysburg

  • I was treated as an individual and not a number or a claim. Keep up the good work!

    P Dietz • Arizona

  • As always, helpful, prompt and courteous. Nice doing business with you, Mike, and thanks.

    W. Tudor • Lambertville

  • Thank you so much for your prompt attention to our claim. We are very satisfied with our policy with Insuring Lawyer. Also, thank Stacie for her nice letters about our claim.

    M Joelson • Georgia

  • It was a surprise to be able to pick up a check the same day I turned in my claim.

    D. Stephens • Maumee

  • Everyone talks about how difficult it is to get claims processed, but I tell them not with your office.

    V La Rosa • New York

  • You were very prompt in assessing the damage.

    M. Morton • Maumee

  • Your staff made all the arrangements for the claim appraisal appointment.

    W. Moultroup • Maumee

  • “Your secretary was super – no problems. Keep it up – the service was excellent.”

    E. Allen • Maumee

  • Had a claim handled in less than 10 minutes.

    M. Latta • Toledo

  • It was comforting to be served by your professional staff and your claims adjuster Bryon. I have never had a claim and your staff was very helpful and informative. I will always remember how helpful your staff was during my claim. Thanks again.

    T Paul • Ohio

  • You called and checked on us everyday to see how we were doing, and offered his assistance night or day. Mike, thank you for all your help, but most of all, your friendship. It means the world to us. You’re just so neat!

    A Eastman • South Carolina

  • Thanks so much for the timely, professional way in which our claim was received and taken care of. My compliments to your team and claims center.

    The Broadway Brew House • South Carolina

  • Your office people were very courteous and helpful: Answered questions completely, Prompt response to phone calls. The claims center gave so much better service than the last incident we had. The settlement was very fair, which allowed us to secure an excellent replacement for our loss.

    B. Davidson • Toledo

  • Your told me exactly what I needed to do. I was there less than 30 minutes and all my questions were answered.

    D. Marr • Findlay

  • “You were very prompt in assessing the damage.”

    M. Morton • Maumee

  • “Thanks for being so helpful. I was able to pick up a check one day after you received all of the bills. I was glad to see that!”

    A. Disomma • Lambertville

  • You told me what to do, how to handle the situation, gave me directions which are important to one living here a short time. I was most pleased. You didn’t make me feel this whole thing was my fault and that I had done it on purpose. Everyone made a bad situation so much easier. This was my first claim in eighteen years and I had forgotten many things. I also didn’t have to do half the work myself.

    S King • Arizona

  • You were courteous and prompt. Good work! Please convey my satisfaction to the claims center. Thank you.

    J. DeLaTorre • Maumee

  • You were prompt, courteous and helpful. I would like to thank you for a pleasant and easy transaction at the time of my claim.

    J. Colbert • Bowling Green

  • “Prompt and courteous. Appreciate the service.”

    P. Churgin • Bowling Green

  • Very helpful. Mike, you explained the policy and let me know what to do and what to expect. Prompt and courteous service from the claims center. Thank you!

    F Stollerini • South Carolina

  • Your staff gave clear info on how to contact the claims center. The next day after the accident I was also contacted by the claims rep. Great service. Fixed within a few days and looks like new.

    L. Bottolfson • Temperance

  • “I was treated as an individual and not a number or a claim. Keep up the good work!”

    Dietz’s Landing • Arizona

  • Every time I’ve had to call or go to your office I’ve come away pleased because of the friendly help I’ve received. Your claims center is quite an improvement over running around getting estimates. I received a check before the parts were available to repair the car.

    T Blue • California

  • Thanks for being so helpful. I was able to pick up a check one day after you received all of the bills. I was glad to see that!

    Bricco Restaurant • Michigan

  • Mike, I’ve been with you for 11 or 12 years I think. You and your company have been one of the most gratifying customer-client relationships I’ve experienced! (Most bang for the buck). Mike, for people to help make your business more profitable for you and your family and hopefully them, you could not have made a better choice than Shauna. She has been most helpful and informative and has gone out of her way for myself and my wife. Would you please let her know we thank her for her help when we purchased our new vehicle last month.

    K Dacha • California

  • Very timely and prompt and personable. Claims center was prompt.

    R. Ringer • Perrysburg

  • Your staff was very concerned. They gave immediate attention, were very friendly and sympathetic to my loss. I will never have any other insurance other than Carroll Insurance.

    P. Hall • Perrysburg

  • Your office people were very courteous and helpful: 1. Answered questions completely 2. Prompt response to phone calls. The claims center gave so much better service than the last incident we had. The settlement was very fair, which allowed us to secure an excellent replacement for our loss.

    J Cleats • Texas

  • “Thanks for all your help. It’s been a pleasure dealing with your office. We’re lifelong clients!”

    C. Floyd • Toledo

  • You told me what to do, how to handle the situation, gave me directions which are important to one living here a short time. I was most pleased. You didn’t make me feel this whole thing was my fault and that I had done it on purpose. Everyone made a bad situation so much easier. This was my first claim in eighteen years and I had forgotten many things. I also didn’t have to do half the work myself.

    A. Mangold • Maumee

  • I feel lucky to have come across an agent that takes as much time and interest in my insurance needs.

    F. Hoeffler • Perrysburg

  • “No run around. Gave you the paperwork and receive check same day. Never before did this ever happen. Keep up the good work. I would recommend you in a second.”

    Yesterday’s • Pennsylvania

  • “Thanks for all your help. It’s been a pleasure dealing with your office. We’re lifelong clients!”

    S Harper • Ohio

  • You and your staff are always courteous and helpful whether it’s for a claim, billing, or insurance coverage. It’s always been a pleasure to stop in and talk to you and Cheryl.

    D. Stufflebean • Toledo

  • Your staff was so courteous and helpful. They suggested a repair company, made the contact for me, and were concerned and helpful. Your payment to the repair company was made within two days of the date I received my bill. When I opened my Law Firm, I recalled an earlier time of a tornado disaster where everyone affected compared who got prompt and satisfactory service from his/her insurance company. Insuring Lawyer came out on top. I recalled this and chose you for my Law Firm’s insurance. This is the only claim I’ve filed, but I was completely satisfied!

    A Zimmerman • California

  • Thank you so much for your prompt attention to our claim. We are very satisfied with our policy with Carroll Insurance. Also, thank Shauna for her nice letters about our claim.

    G. & P. Foster • Toledo

  • Great in all ways. Keep up the good work.

    Quizno’s Subs • New York

  • Your secretary was very helpful. She gave me all the information I needed.

    P. Brannigan • Toledo

  • Your staff was so courteous and helpful. They suggested a repair company, made the contact for me, and were concerned and helpful. Your payment to the repair company was made within two days of the date I received my bill. When I purchased my home, I recalled an earlier time of a tornado disaster where everyone affected compared who got prompt and satisfactory service from his/her insurance company. Carroll Insurance came out on top. I recalled this and chose Carroll Insurance for my homeowner’s insurance. This is the only claim I’ve filed, but I was completely satisfied!

    J. Carlson • Sylvania

  • “I was very pleased with the quick action taken. I’m pleased with my agent, Mr. Carroll – very dependable.”

    A. Butler • Perrysburg

  • Thanks so much for the timely, professional way in which our claim was received and taken care of. My compliments to your staff and claims center.

    G. Underwood • Toledo

  • “Your office staff is always courteous and helpful. They keep us updated on all new coverage and have always processed any claims promptly regardless how small. The people at the claims center seemed very knowledgeable in estimating. We appreciate your excellent and professional handling of all our insurance. We don’t like having to make claims, but is sure makes it easier when you are doing business with such a professional, caring agent and his staff. Thank you.”

    J. Carlisle • Monclova

  • You answered all my questions and conducted a complete interview. I felt the questions asked gave a fair representation of our side.

    A. Wicke • Ottawa Hills

  • Great in all ways. Keep up the good work.

    R. Bounds • Maumee

  • “Your staff was so courteous and helpful. They suggested a repair company, made the contact for me, and were concerned and helpful. Your payment to the repair company was made within two days of the date I received my bill. When I purchased my home, I recalled an earlier time of a tornado disaster where everyone affected compared who got prompt and satisfactory service from his/her insurance company. Carroll Insurance came out on top. I recalled this and chose Carroll Insurance for my homeowner’s insurance. This is the only claim I’ve filed, but I was completely satisfied!”

    J. Carlson • Sylvania

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