Your staff was so courteous and helpful. They suggested a repair company, made the contact for me, and were concerned and helpful. Your payment to the repair company was made within two days of the date I received my bill. When I purchased my home, I recalled an earlier time of a tornado disaster where everyone affected compared who got prompt and satisfactory service from his/her insurance company. Carroll Insurance came out on top. I recalled this and chose Carroll Insurance for my homeowner’s insurance. This is the only claim I’ve filed, but I was completely satisfied!